CONTENT PRODUCTION

Sourcing photos

Uploading posts

Proofreading posts

Editing posts

Coordinating with contributors

Managing the editorial calendar

Generating topic ideas

Drafting content

Topic research

ADMINISTRATIVE SUPPORT

Calendar management

Building or managing databases (i.e. contacts).

Booking appointments and calls

Travel arrangements

File management (in Google Drive, Dropbox, etc.)

Data entry

Creating reports

Preparing slideshows

PDF conversions

Drafting letters, emails, internal communication, etc. Preparing agendas

Setting up spreadsheets

CUSTOMER SERVICE

Coordinating/Processing orders and shipment

Handling customer inquiries

Following up on orders, inquiries, etc.

Following up outstanding payments

Updating database / records

Inviting/approving requests to join a membership community (e.g. Facebook)

EMAIL (INBOX) MANAGEMENT

Setting up email account

Replying to common questions

Flagging important messages that need a reply

Following up on sent emails

Unsubscribing from unwanted promotional lists

Forwarding messages and inquiries to other team members

FINANCE

Creating invoice templates

Sending invoices

Processing payments

Bookkeeping

Handling basic payroll duties

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